All www.olibrix.com orders qualify for Free Standard Shipping within the continental U.S.
Please allow 1-2 business days processing time from the time that you place your order in addition to shipping time.
Olibrix packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.
Returns & Refunds
We will gladly accept a return of all merchandise in original condition within 14 days of purchase date accompanied by an original receipt. All acceptable returns will be credited to the original form of payment within 5 business days. To be eligible for a refund or exchange, goods must be returned in a re-salable condition, unused or in the same condition they were received. There are certain situations where only partial refunds are granted (if applicable):
- Items with obvious signs of use
- Any item that is returned more than 14 days after delivery
If the item was marked as a gift when purchased and shipped directly to the gift recipient, a gift credit for the value of the return will be e-mailed to the gift recipient once the returned item is received and approved for a refund.
Buyer will be responsible for covering return shipping costs, please e-mail firstname.lastname@example.org to start the return / refund process.